Saturday I had an issue with a student not being able to get into the articles through EZ Proxy. He IM'd at 4:52 with the problem. I told him the zz password, he tried that with no luck. So I tried and also had no luck.
So I told him to go to www.linccweb.org, click "search a specific DB" and use his GCCC # and PIN. No GCCC number. So I added him to ALEPH by SSN and used the last 4 of his SSN as the PIN. He then got in.
I will ask Connie to double check his enrollment status this morning.
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1 comment:
I wonder if it is issue of more than one user using that same password. I just tried it and it worked fine. zz2222
matt
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