I had an issue tonight with a student who went to class, but no one else did and he thought it might have been moved. He said that we were the only place open and he wasn't sure what to do. (Me either)
So I called the operator...she is here until 9:30, btw. She called the night admin, Stephanie Driscall who came over and logged into CSRS on my PC and found out that this kid's class had been cancelled and his money had been refunded. The bad news...he didn't get the call or the refund. Stephanie gave him contacts and told him to call in the morning.
I asked if she worked every night...no, but there is someone here.
Monday: Herman Martin
Tuesday: Mike Childers
Wednesday: Chris Thomes
Thursday: Stephanie Driscall
What we do if we need help is call the operator, "0" and ask for the night administrator. The operator will call the NA on a radio because they might not be in their office. The will either call us or come over.
Thursday, August 23, 2007
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1 comment:
Thanks Wendy! There is always something that comes up and it's nice to know who the go to person is.
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