Matt has asked me to create a blog to share stuff that we encounter that students also may encounter. Feel free to add, edit or change stuff here. It is our space ( I think).
We had about 2 dozen students that came in with issues regarding birthdates that could not get into OASIS or stuent mail or angel or all 3.
1. First question is to ask when they registered. If they register today, then it takes some time for everthing to catch up to them. They are currently loading each night.
2. Second, they may need to go to admissions to see if their birthday is entered correctly. The need to take a photo id. Once that is fixed they can then get into OASIS. However, they won't be able to get into ANGEL or email until the next day when the load has been done. The other option is to have the student find out what the incorrect birthday is and use it, since both log ons require a password change. I personally vote to have them wait 24 hours.
1 comment:
I just had a student attend orientation (VanNette) and she told him he would be in ANGEL. He wasn't. That's because he registered right before class. He'll be in tomorrow.
Thanks Betsy!
Matt
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